Privacy Policy
1. introduction
The protection of your personal data is important to us. In this privacy policy, we inform you transparently about which personal data we collect in connection with our website and how we process it.
This privacy policy is aimed in particular at companies, event planners and organisations that submit an enquiry for meetings, seminars, incentives or corporate events via our website.
2. responsible body
The data controller within the meaning of the Swiss Data Protection Act (DSG) is
Thun-Lake Thun Tourism
Seestrasse 2
CH-3600 Thun
info@thunersee.ch
+41 33 225 90 00
3 What data we collect
The following data may be collected when you visit our website
Technical data
- IP address
- Browser type and version
- Operating system
- Date and time of access
- Referrer URL
Data when using the enquiry form
If you submit an enquiry for an event via our website, the following data in particular may be collected:
- Name
- e-mail address
- Telephone number (if provided)
- Details of the event (e.g. date, location, number of participants, wishes)
- Other information entered voluntarily
4 Purpose of data processing
We process personal data for the following purposes in particular:
- Answering and processing enquiries via the enquiry form
- Arranging suitable hotels, event locations and supporting programmes
- Contacting you in connection with your enquiry
- Operation and security of the website
- Analysing and improving our online offering
- Fulfilment of legal obligations
5. use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables us to analyse how visitors use our website so that we can improve our offering specifically for companies, event planners and event organisers.
In particular, the following data may be processed
- pages visited
- Time spent on the website
- Origin of the visitors
- Device and browser used
Google Analytics is only used with your consent via the cookie banner. The data collected may be transferred to Google servers, in particular in the USA.
Further information on data processing by Google can be found at
https://policies.google.com/privacy
6. use of Google reCAPTCHA
We use Google reCAPTCHA to protect our enquiry form from abusive or automated enquiries.
reCAPTCHA is used to check whether the entries on our website are made by a natural person or by an automated programme. In particular, the following data may be processed
- IP address
- Browser and device information
- Usage and interaction data (e.g. mouse movements)
- Date and time of access
The processing is carried out to protect our website and to prevent spam enquiries. Data may be transmitted to Google servers, in particular in the USA.
You can find further information at
https://policies.google.com/privacy
7 Disclosure of data
Your personal data will not be sold to third parties.
It will only be passed on if this is necessary to process your enquiry, in particular to
- hotels
- event locations
- Providers of supporting programmes
- Technical service providers (e.g. hosting of the website)
8. storage period
We only store personal data for as long as is necessary to process your enquiry or to fulfil legal obligations.
9. your rights
You have the right at any time
- to receive information about your stored data
- to have incorrect data corrected
- to request the deletion of your data
- to object to the processing of your data
10. changes
We reserve the right to amend this privacy policy if necessary.
Thun, 1 March 2026